No Buyers Premium
The Price You Bid is the Price You Pay
Covid-19 Secure Procedures for Buyers
July 21 Update
All businesses are required by law to put in place measures to ensure they meet Covid-19 Secure Guidelines to protect the health and wellbeing of their staff, customers, and other visitors.
Following the latest Government announcement regarding easing of Covid restrictions from 19th July 2021 onwards, we have reviewed the Covid Secure measures we have in place. The safety and wellbeing of our visitors and staff continues to be our priority and, given that Covid case numbers are rising across the country, we have decided to take a cautious approach.
WE WILL CONTINUE TO ASK EVERYONE TO WEAR A FACE COVERING INSIDE THE SALEROOMS AND IN THE OUTDOOR SELLING AREAS WHILE THE AUCTION IS UNDERWAY.
PLEASE USE THE HAND SANITISER PROVIDED BEFORE ENTERING THE SALEROOMS
VIEWING & ON SALE DAY
The Monday viewing period has been temporarily extended – customers may now view in person from 2pm until 7pm. Customers may also view from 8.30am on Auction Day.
We will no longer be restricting the number of people in the Salerooms
If you do have to bring children with you they must be supervised at all times.
REGISTRATION, PAYMENT & COVID LEVY
Buyers purchasing goods outside may opt to pay the porter in cash at the fall of the hammer rather than register for a buyer’s number. If doing so, please make sure you either scan our NHS Track & Trace QR Code on arrival, or leave your contact details with the office.
Buyers purchasing goods inside will still need to register for a buyer’s number. Customers with permanent bidding numbers should check-in at the office on arrival.
In order to offset the increased costs of operating under Covid-19 Secure conditions, we have no option but to apply a small levy to ensure the business remains viable going forward. The fee will be payable each week when registering for a buyer’s number at £2.50 cash (or £3.00 by card) or £2.50 will be added to the first invoice only each week for all other customers.
We hope you will understand our position and we assure you we are still committed to our policy of NO BUYERS PREMIUM. Our sellers will also be contributing.
Although we will still accept cash at the office, we would prefer payment by Debit Card. Customers may pay as frequently as they wish but must obtain a paid receipt before removing purchases.
If you are unable to attend the auction you may submit an Absentee Bid. We prefer that customers view in person, but we understand that some people may not wish to visit a public place, therefore we will allow customers to place bids without visiting the Salerooms. For each item, please give the lot number, a description, and your maximum bid. If there is a discrepancy between the lot number and description, your bid will be placed according to the lot number so make sure it is correct as you will still be required to pay for the lot if you make a mistake.
Please Note: The buyer must satisfy themselves as to the physical condition and description before submitting a bid. Absentee bidders who are unable to inspect the lots should be aware of the following: We are unable to offer condition reports, but if requested, we will give an honest opinion as to any damage or restoration which is immediately apparent. We do not hold ourselves to be experts and accept no responsibility for any written or oral opinion which may be given. We give no guarantee on authenticity, completeness, concealed restoration, or functionality. If a purchase is subsequently effected – viewed or not viewed – full liability as to the price, condition, authenticity and suitability is that of the purchaser. By submitting a bid, without attending the salerooms in person or by proxy, you will be deemed to have waived all rights under distance selling regulations.
You can submit bids in one of these three ways:
Complete a Bidding Form:
CLICK HERE to download a Bidding Form as a pdf file
RIGHT-CLICK HERE and select ‘open in new tab’ to download a Bidding Form as a Microsoft Word document
Or pick up a copy from the Salerooms.
By Email: Either download & attach our bidding form or list your bids in an email to email@example.com by 8am on the morning of the auction You must include your Name, Full Address and Telephone Number. We will not accept your bids without this information.
By Telephone: Call the office on 01953 885676.
If you have left bids, it is your responsibility to telephone the office on sale day to see if you were successful. A payment by debit card will be taken during that call to secure your lots. We will then book a time slot with you to arrange a socially distanced collection after the auction on Tuesday before 7.30pm or on Wednesday 10am-3pm .
Please do not bid if you will not have funds available or if you will be unable to collect your lots (or have them collected on your behalf) within this time frame. We cannot store lots beyond these days, nor can we offer a pack and post service.
Inside the Salerooms, electrical items will have been PAT tested, but a pass (green label) is only an indication of electrical safety. We cannot guarantee full functionality. Any item that fails the safety test (red label), those that for any reason do not have a test label, and all electrical items outside, are Sold as Seen, not tested, and should not be used until checked by a suitably qualified person.
COLLECTION & DELIVERY
We partner with John Ryder Removals from Wymondham who we have worked closely with for many years.. Tel: 01953 605553 or visit www.johnryder.co.uk for a quote.